Sinopse
Management by Objectives is the motivating, dynamic and revolutionary side to Total Quality Management (TQM), in the Japanese style. It is a TQM subsystem, focused on competition, and it encompasses not only the improvement of existing products and processes, but also the innovation represented by new technology. Human knowledge is the fuel it runs on, and it is here that senior management will perceive the need for a new human resources policy for the third millennium.
